Chuck Norton

A Responsible Web Company?

My mother recently asked me to speak to her Database Management class about the role of database design in building websites. Being the good son I am, I said yes. I then rushed into her office to try to skim read the database design basics! I know something about databases. But the fact that I’m … Continued

Developing a Craft

Earlier this year, i accidentally picked up Malcolm Gladwell’s book ‘Outliers’. I didn’t intend to read it. Not really. At least not thoroughly. My book list already chalked full with a cannon of life-changing-you-can-do-it-here-are-fancy-statistics-to-prove-it books. But Outliers sucked me in. It had one concept, really, that grabbed my attention: the 10,000 hours rule. The idea … Continued

What is Your Why?

Simon Sinek wrote “Start with Why,” a book that shows that successful companies always find a way to connect with their clients (and employees) based on why they do what they do. The why of a company, is – in reality – more important to the world than what the company does or how they … Continued

What do you want to be when you grow up?

Recently as I was reading Jim Collins book, Good to Great I was propelled into thought. Collins’ book helped me consider the areas of my life where I can be great personally, and within that vision, the specific areas in which 180byDesign can ultimately be great. This is a bit of a non-traditional (and longer) than … Continued

A:5 And Finally, An Amazing Website

Websites are representative of the organization that runs them. They are many times the first impression a visitor will have with that institution, therefore they need to be impressive. Website visitors expect to see organized information that is relevant to their needs. The work required to give them that information is well worth the effort. … Continued

A:4 Lack of updated content

A common thread among both humans and search engines is to check the POST date on website blogs, news, and comments. Humans often relate the freshness of content to the organizations’ own understanding of current trends. This connection between a website and its owners does not have to be true, it is just perceived. Also, … Continued

A:3 Unorganized or Unprofessional Content

The surest way to impress on a visitor that an organization is unprofessional is to have overly cheesy catch-phrases, misspelled words, unorganized lists, or sections of the website that seem challenging to understand. In many cases (although not all) websites will start with well-structured professional content. But just as the company grows, the website will … Continued

A:2 Confusing user experience

The primary role of the website design team is to design the experience visitors will have from the home or landing pages through the rest of the site (all the way to checkout, contact, or final action). However, without continual testing, there is no way to know what visitors are actually experiencing. These tests will … Continued

A:1 A Slow Loading Website

Research demonstrates that slow web pages decrease a companies perceived credibility (Fogg et al, 2001). Essentially, visitors see a connection between the website and the parent organization’s ability to do business at a reasonable pace. Amazon tested and found that increased load times of just 100ms decreased sales by 1% (Kohavi and Longbotham 2007). Even … Continued

A:0 Introducing a Company

For many organizations, website visitors will enter the site multiple times before or during a relationship with the company. Their first visit is extremely important. But their return visit is equally important. If any of these initial visits plant seeds of doubt as to the professionalism of the institution, the visitor will either stop considering … Continued

“How to Utilize Expert Advice” D:103

This post is the Part 3 Finale in the series “A Picture is Worth 1000 Words” on the essence of good design.  Missed it? Click here for Part 2. Spending your hard earned money on a website design only to later cut corners is neither smart nor wise. Designed websites are sometimes thought of as … Continued

“I’m Not a Designer!” D:102

This post is Part 2 in the series “A Picture is Worth 1000 Words” on the essence of good design.  Missed it? Click here for Part 1. So. You’re not a designer. What should you do? The first thing you want to do is make sure your vision for your company is clearly articulated before ever … Continued

Why is Design Important D:101

This post is Part 1 in the series “A Picture is Worth 1000 Words” on the essence of good design. Design, by definition, is the purposeful planning and communication that expresses the objective thing that is your business or organization. More simply, design is communication purposed for a desired outcome. It is the clothing of … Continued

Introducing: A Picture is Worth 1000 Words

Trust. There’s no better philosophy for adding content to your site than the mantra: “Use words when you must.” Trusting in your design to speak for you is the best practice when it comes to site content. Take, for example, this image of the helicopter disrupting the sky with its power and almost mysterious elegance. … Continued

Home Mistake #3: Confusing Imagery

Frequently our clients ask for imagery that (to them) makes perfect sense to have on their new 180 by Design website. But often, their reasoning has little connection with the end goals of the website. “I really like the color green because my grandmother had a green scarf.” “I like the idea of the sea … Continued

Home Mistake #2: No Clear Direction

Many websites are like those “Choose Your Own Adventure” children’s books. At each stage of the story you make your own decision about where to go next. But even those children’s books make the choice clear: Choose to follow the Ninja and see what he’s up to: Turn to page 48. OR Follow the Gingerbread … Continued

Home Mistake #1: Unclear Purpose

A company’s purpose must be vividly clear.  When a visitor arrives on your home page, they must be immediately drawn in to your company’s unique specialty. If the design and imagery communicates your company’s purpose, it doesn’t have to be repeated through words.  But it rarely hurts to “say it” twice!  Make your message obvious. … Continued

Photography Matters on the Interweb!

Relevant websites are not so different than a motion picture. A website is a medium where several voices blend together to create a whole film. The content (that is, who and what you or your business are) is your story. The words that explain that content–in addition to the colors chosen, the sounds and images–are … Continued

How important is video on a website?

Video can make or break your website, so proceed with caution. Even a brilliantly created video can be counterproductive if it does not serve the overall needs of the website. Video is just a tool, not a necessity; in other words, use video only when it contributes strategically to your website. Video for video’s sake … Continued

The 180 Difference: Building Great Websites

Some people come to us thinking buying a website is similar to buying a hat or a new rug from the market. They just bring us money and we have a website packed into a box ready to pull out after their credit card processes. But luckily for our clients, we don’t make building a website quite that uninvolved.